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1.6 Based on 112 reviews
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  • Customers like
    • Price 6
    • Free standard shipping 4
    • Not one single thing 4
  • Customers don't like
    • Customer service 8
    • No way to contact them 7
    • Post purchase aggressive spam 7

Bought something, it arrived. Daily emails began to arrive, unrelated to my specific purchase. Requested change to monthly, no effect. Requested unsubscribe, no effect. I guess I'll have to block them. That's probably not what they wanted. If they had reduced to lower frequency as they offered and I requested, I would not have had to block them. Bought something, it arrived. Daily emails began to arrive, unrelated to my specific purchase. ... Read more

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Had me pay extra for shipping to be here in 6 days...going on day 13 NO PROdUCT!!# no number to call them...SCAMMERS!!!! I write them letters and they BLOCKED ME...they lied about how they shipband dont tell you uts cimung from CHINA!!!! Fraud and deceit!!! Trust me after i threatened to turn them in they stopped letting me see their site and didnt refund me!!! And still no PRODUCT... Calling the BBB!!!# wanted to give me 5 reward points. Ha!... Read more

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I ordered an electronic device from this organization. Not only did it take weeks to deliver, so long that I had to purchase the same item from a local store, but also they continually send me advertisements even though I have labeled their emails as "junk." This means that they are changing their sent email address in order to try to "force" their products on to me.STAY AWAY!!! Any company that with their tactics should be blackballed. They are... Read more

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THIS IS MY FIRST REVIEW ON ANYTHING .ALL THIS IS CHEATING. DONT BELIEVE. I WAS AWESTRUCK LOOKING AT PEOPLE GIVING POSITIVE REVIEWS. I GUESS IT SHOULD BE THE SAME CHEATERS THAT STEAL THE MONEY POST THEM. YOU WILL PAY FOR THINGS THAT WILL NEVER SHOW UP. I BOUGHT FEW THINGS IN THE MONTH OF NOVEMBER 2015. i STILL DID NOT RECEIVE MY PACKAGE. NEITHER THE REFUND. I TRIED CONTACTING THEM IN EVERY POSSIBLE WAY. MAILED. RAISED A TICKET. CONTACTED ON... Read more

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Its true, you get what you pay for...or is it? This Bluetooth I just got isn't worth fifty cents. But probably won't spend money sending it back. Thumbs down on this one for sure. Tried to submit this and discovered it has to be one hundred words so let me say this. The only product I may ever purchase from this company again is their ankle bracelet. I will never trust ordering anything that resembles electronic s from them because the price... Read more

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*** this company. Over a month and still hasn't shipped. They don't reply to emails, and they don't have a phone number. I've reported them to the BBB, doubt it will do any good since I think it's a Chinese company. *** their *** f#cking a$$e$. Hands down the worst company I've ever dealt with. Read more

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Got my package stuck in customs and had to pay 100% duty. So my order cost me 200% of what was stated on miniinthebox. I was not aware the the package would come from outside of Europea Union, everything on the site looked to be from within EU. The language was my local language, the currency was local currency and nothing stated that the package was shipped from outside European Union. I've tried several times to contact customer support, but... Read more

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I did not receive my item and there is no way to contact them, even though they advise you to open a "ticket", there is no "ticket to click on. Can't ask for a refund, there is no information. DO NOT USE THIS COMPANY....BE WARNED. You cannot track the item because it just says it's shipped and now the delivery time has passed and still nothing has arrived and no further communication from miniinthebox. If you read everyone's reviews it becomes... Read more

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Earlier this year I ordered their 3-in-1 Design Nationality Pattern Protective Hard Case for iPod touch 6 Assorted Color in PINK (very important to know) When I received it, they sent me the PURPLE case. I wrote to Customer Service, they said they would take care of it. Well, the case came July 19th, and what do you know - PURPLE CASE AGAIN. I wrote back and I'm still waiting on them to fix the issue. It seems they just send automated replies... Read more

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I ordered a watch from MiniInTheBox.com on 07/01/16. I paid extra for faster shipping. It's now 07/20/16 and I have not received my watch. Adding to the frustration, when you try to contact Customer Service, they take you in a perpetual loop. There is no link to Customer Service. It could be that their site is experiencing a failure, but I've been trying for more than a week and they continue to spin me in circles. Since it is impossible for me... Read more

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