MiniinTheBox
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MiniinTheBox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MiniinTheBox has 1.6 star rating based on 361 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Free standard shipping, Selection and prices.
Cons: Customer service, Not being able to contact customer service when i had problems, No customer service.43% of users think that MiniinTheBox should improve its Customer Service.
57% of users say that they won't use MiniinTheBox in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MiniinTheBox has 1.6 star rating based on 361 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Free standard shipping, Selection and prices.
Cons: Customer service, Not being able to contact customer service when i had problems, No customer service.43% of users think that MiniinTheBox should improve its Customer Service.
57% of users say that they won't use MiniinTheBox in the future for similar services or products.Recent recommendations regarding this business are as follows: "My understanding is the company is going out of business. I would like to get my order in", "To make it easier to speak to someone personally when there’s a problem", "Tisztelt MininTheBox! Sajnos nem kaptam meg a pontos címet, hogy hova küldjem vissza ezt a csúnya nagy órát. Az is problémát jelent, hogy azt írták, hogy borzasztóan drága a szállítási költség, amit nem tudok kifizetni. Azt viszont nem szeretném, hogy a nyakamon maradjon ez a csúnya nagy óra, vastag szíjjal. Nem szeretném azt sem, ha ez kidobott pénzem lenne! Mivel az óra nem olyan szép, sokkal nagyobb és a szíja is sokkal szélesebb, mint a képen, ezért kérem, hogy fizessék ki a visszaszállítási költségét. Üdvözlettel: Márkus Lászlóné", "Good valued shop experience", "Do not use LightInTheBox.".
Most users ask MiniinTheBox for the delivery of goods as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top MiniinTheBox Reviews
"Refund on Order"
My order which i made 29.07.2023 Has not arrived Please Refund the Amount Thank you ! 4,24 29/7/2024 Please refund PayPal transaction nr. 2GA21720VT878**** My...
"Dies the ladies flat toe shoe come in size 10? Would like to iorder. Please help"
Would like to know if the ladies flat toe shoes come in size 10. Would like to order please help. Dont have your direct telephone number
Winnipeg, Manitoba
Dies the ladies flat toe shoe come in size 10? Would like to iorder. Please help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I didnt receive my %15 off my order of $89
- Great prices
- No where to call and get a resolvment
Preferred solution: Price reduction
User's recommendation: flash sales are a bait and switch it dosent exist
Having trouble ordering
- Good products
- More accessible to someone if problems occurs
User's recommendation: My understanding is the company is going out of business. I would like to get my order in
Need to speak to someone in person please.
- Great items
- Quicker response time if possible
User's recommendation: To make it easier to speak to someone personally when there’s a problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Submit Ticket not working
I received the incorrect products and followed instructions to fill out the forms, attach photos and click on "Submit Ticket" but it does NOT work. I tried everything with different pictures and resolutions and filling out the form accurately.
I've been trying for 3 days.
The shirts I received are not the wide corduroy fabric. Also, they clearly have 7 small buttons and not the 6 larger two color ones in the pictures. Also, the pockets are creased and should not be.
The khaki colored shirt is actually a reddish camel color. They appear to be the $22 shirts on LightInTheBox and this was a bait and switch scam.
There is no phone number or email address on their website to contact the company when their form submittal instructions do not work.
- Easy to order
- Received the wrong products and return instructions not working
Preferred solution: Full refund
Sint-Niklaas, East Flanders Province
Bestelling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund on Order
Preferred solution: Full refund
User's recommendation: Good valued shop experience
Recent purchase of mini camera
- Got to wait for result
Preferred solution: Deliver product or service ordered
Ashland, Kentucky
Scam buyer beware Chinese company
Budapest, Budapest
Termek visszaküldése, árának visszakérése!
User's recommendation: Tisztelt MininTheBox! Sajnos nem kaptam meg a pontos címet, hogy hova küldjem vissza ezt a csúnya nagy órát. Az is problémát jelent, hogy azt írták, hogy borzasztóan drága a szállítási költség, amit nem tudok kifizetni. Azt viszont nem szeretném, hogy a nyakamon maradjon ez a csúnya nagy óra, vastag szíjjal. Nem szeretném azt sem, ha ez kidobott pénzem lenne!!!! Mivel az óra nem olyan szép, sokkal nagyobb és a szíja is sokkal szélesebb, mint a képen, ezért kérem, hogy fizessék ki a visszaszállítási költségét. Üdvözlettel: Márkus Lászlóné
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cannot Return!!
I ordered a dress from Miniin TheBox and it was WAY too small even though I ordered from the provided chart. The quality was also sub par you could tell it was just a Chinese copy of the dress I actually wanted.
As a side note, it wasn't cheap, at 40 some odd dollars. I immediately tried to return it but as many have stated before me, the return button is un-clickable or it clicks but just spins and spins doing absolutely nothing. I assume this is their way to look respectable by having a return option but it is just for show.
I have tried to reach out to them thru every possible means but I get no response. I just want to return this stupid dress and be done with them, if anyone is affiliated with MiniIn TheBox please reach out to me!
- Knock off dress
- Fake return page
- Sized way too small
Preferred solution: Full refund
User's recommendation: The dress I received was 100% not the dress advertised but a knock off. I also ordered according to the chart provided and it was WAY too small. Scam, don't buy from them.
Amsterdam, North Holland
Order #3289****
User's recommendation: I don't advise this site
Scarborough, Ontario
I’m still waiting for my order to be shipped and delivered.
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I bought some ems massage items but i never received them and the money have been taken from bank acocount
- Dont now
- Dont nos
Preferred solution: Deliver product or service ordered
Harrisburg, Pennsylvania
Exchange shirts for a smaller ones.
User's recommendation: Do not use LightInTheBox.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bastrop, Texas
Want to send back items I received from you
User's recommendation: I have too much trouble trying to get ahold of anyone to speak to. Instead of getting customer support I would get a medical alert center. I tried several different things and none of them worked.
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