Contact MiniinTheBox Customer Service
MiniinTheBox Phone Numbers and Emails
Toll-Free Number:
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(855) 452-5696US/Canada
General Info:
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+85 280 096 3117Hong Kong
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+6 128 199 0299International
Investors/ Franchising:
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(480) 614-3004
MiniinTheBox Emails:
MiniinTheBox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact MiniinTheBox is cs@miniinthebox.com. 97% of customers use this email address to address their issues and concerns.
The best phone number to call MiniinTheBox is 8554525696. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact MiniinTheBox is cs@miniinthebox.com. 97% of customers use this email address to address their issues and concerns.
The best phone number to call MiniinTheBox is 8554525696. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
People call MiniinTheBox mainly because of request for information, return/ replace, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
MiniinTheBox Website:
MiniinTheBox Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
China Address
Room F3-325, Tower A, Win Center
Building 6，Yard 33，Baiziwan Road
Chaoyang District，Beijing 100020
People’s Republic of China.
UK Address (not for return)
85 Tottenham Court Rd,
Fitzrovia, London,
Verenigd Koninkrijk, W1T 4TQ
Headquarters
Diantong Square, 7
Jiuxianqiao North Rd,
Beijing, 100020, CN
How Good is MiniinTheBox's Customer Service?
Summary of MiniinTheBox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MiniinTheBox?
Shipping and Delivery Question:
- “Wrong product”
- “Dies the ladies flat toe shoe come in size 10? Would like to iorder. Please help”
- “Package is empty”
Request for Information Question:
- “Help with a product”
- “I have a question”
- “I received an email about my order being delayed”
Return/ Replace Question:
- “I need a return label. I am not giving my visa number to talk to anyone”
- “Need to return items, but tried to make contact several times, to mo avail”
- “Return”
Refund Question:
- “Refund on incorrect item”
- “Refund”
- “To get my money back”
Product/ Service Question:
- “I want to order a suit for Easter I want to make sure that givi you the right size”
- “Where's my order and I don't have the order number”
- “Retırning product”
Activation/ Cancellation Question:
- “Canceled package”
- “I need to cancel my order”
- “They cancel my order but i paid”
Payments and Charges Question:
- “Payment amounr”
- “Fraud emergency please contact urgently”
- “2 different amounts have been debited to my account??”
Account Question:
- “Cant see my order in the app, but my money have been taked from my bank account”
- “Email account problem”
- “I would like to track my purchase and cant log in”
Staff Question:
- “Customer service”
Cards Question:
- “Fees cut out of my credit card without an invoice”
Other Question:
- “Falar com atendente”
- “Having trouble ordering”
- “Two of the items I received were not what i ordered.”
Compare MiniinTheBox Customer Service To
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